ace turtle, India’s leading technology-native retail company has announced two new features in its Connect 2.0 app—the My Team and Handover Module—to improve retail store operations and efficiency.
Speaking about the new features, Nitin Chhabra, CEO of Ace Turtle said, “The Connect 2.0 app represents a significant step forward in our goal to transform the retail landscape using technology, enabling the automation and digitisation of store operations to scale the business of global brands in India.”
The My Team feature aims to simplify store team management by digitising processes such as onboarding, attendance tracking, and user account management. It allows Store Managers to upload team member details, including KYC information and photos, while Retail Operations Managers (ROMs) can approve profiles through the app. Real-time attendance tracking is available at store and brand levels to enhance decision-making and resource planning. Inactive user accounts are automatically deactivated to ensure security, and comprehensive team insights improve transparency and accountability.
The Handover Module focuses on last-mile logistics by streamlining shipment handovers. It supports batch processing, reducing paperwork, and integrates bar code scanning for accurate package identification. The module enables real-time shipment tracking, partial handovers with detailed documentation, and organises shipments by demand channels. Wireless printing integration further simplifies operations.
“The addition of the My Team and Handover Module features addresses critical challenges in team management and last-mile logistics, underscoring our relentless focus on innovation and operational efficiency. In a rapidly evolving retail environment, accelerating the adoption of technology solutions is essential to delivering seamless omnichannel experience and staying ahead of the curve,” Chhabra further stated.
Launched in August 2023, the Connect 2.0 app digitises manual retail operations and provides tools for omnichannel order fulfillment, visual merchandising, training, and attendance tracking via smartphones. Additional features include Settlement Reports, Retail KPIs, Leaderboards, and Store Weekly Performance insights, tailored to individual roles. Brand and retail managers gain visibility into nationwide sales data, while store managers and employees access outlet-specific insights and performance metrics.
These updates highlight ace turtle’s focus on using technology to address retail industry challenges and enhance operational efficiency.
